{"product_id":"unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-they-expect-by-will-guidara","title":"Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara","description":"\u003cp\u003e\u003cspan\u003eAt just twenty-six years old, Will Guidara took charge of Eleven Madison Park: a struggling New York City two-star brasserie that had never lived up to its breathtaking room. Eleven years later, it was named\u003c\/span\u003e\u003cb\u003e\u003cspan\u003e \u003c\/span\u003ethe best restaurant in the world.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eHow did Guidara pull off this unprecedented transformation?\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eThrough unreasonable hospitality: Radical reinvention, a true partnership between the kitchen and the dining room – and a belief that extraordinary experiences are created by going far beyond what’s expected.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eGuidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled holiday.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eBut the most lasting impact was felt behind the scenes. Guidara’s leadership philosophy empowered his team to think and act differently, learning:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow to deliver praise and criticism with intention\u003c\/li\u003e\n\u003cli\u003eWhy the solution to the toughest business challenges is often to give more, not less\u003c\/li\u003e\n\u003cli\u003eHow real magic happens when every employee starts thinking like an owner\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cspan\u003eNow in \u003c\/span\u003e\u003ci\u003eUnreasonable Hospitality,\u003cspan\u003e \u003c\/span\u003e\u003c\/i\u003e\u003cspan\u003eGuidara shows us that \u003c\/span\u003e\u003ci\u003eany\u003c\/i\u003e\u003cspan\u003e business can choose to be a hospitality business – and how we can all transform ordinary transactions into extraordinary experiences.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003ePacked with vivid stories from the world’s most celebrated restaurants, and featuring industry icons such as Daniel Boulud and Danny Meyer,\u003cspan\u003e \u003c\/span\u003e\u003ci\u003eUnreasonable Hospitality\u003c\/i\u003e\u003cspan\u003e \u003c\/span\u003eis an essential read for anyone who wants to lead with generosity, build exceptional teams, and create work that truly matters.\u003c\/b\u003e\u003c\/p\u003e","brand":"Mahiri Books","offers":[{"title":"Paperback","offer_id":46507794661572,"sku":"9781529146837","price":60000.0,"currency_code":"UGX","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0462\/6300\/9440\/files\/9781529146837-jacket-large.webp?v=1786428190","url":"https:\/\/mahiribooks.com\/products\/unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-they-expect-by-will-guidara","provider":"Mahiri Books","version":"1.0","type":"link"}